The details
Shipping and returns.
Free shipping inside the US, thirty nights to decide, and a refund without an interrogation if they are not right for you.
Shipping
- Cost
- Free on every US order. No threshold, no express upsell.
- Where from
- A US warehouse, so nothing crosses a border to reach you.
- How long
- Typically five to twelve working days after dispatch.
- Tracking
- A tracking link is emailed the moment the parcel leaves.
- Canada
- We ship there too. Delivery can run a few days longer.
The 30 night guarantee.
Sleep with them for up to thirty nights. If they are not right, email us and we refund you in full.
You do not need to invent a reason, and you do not need to return them unused. Ears are different and no plug suits everyone, which is the entire point of a guarantee.
In plain terms
- Thirty nights
- From the day it arrives, not the day you ordered.
- Full refund
- The price you paid, back to the card you used.
- No restocking fee
- We do not charge one. Ever.
- Used is fine
- You cannot judge an earplug without sleeping in it.
How to send them back.
Three steps, and the first one is the only one you have to do.
-
Email us
Send your order number and tell us they were not right. One line is enough.
-
We send instructions
Where to post them and what to include. Usually within a working day.
-
We refund you
Once the parcel is on its way back, not once it lands. Five to ten working days to appear.
- 30 night guarantee
- Free US shipping
- Made for side sleepers
- Ships from the US
Ready when you are
Tonight could be quieter.
Three shapes, two colours, one price. Free US shipping and 30 nights to decide.